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I have made 3 tries to Speak to customer service by e-mails concerning a current Global flight during which I'd problems with don't just the popular seats that i did not receive, however the Terrible shopper service during which my sister And that i gained. She was discriminated in opposition to for becoming to massive for being served food stuff because the tray couldn’t appear down Therefore the flight attendant claimed he couldn’t feed her. Though there have been open up seats, and we might have been much better accommodated, alternatively we ended up place close to the Home windows and trapped there with babies.
We are so unbelievable upset with this kind of mis-cure and bad management by American Airlines and will never fly you all over again.
I would love anyone to connect with me regarding the 3 worst customer service calls I've at any time had nowadays. E mail me initially For the reason that representative reported I'm able to only get it done in producing. #flysouthwest. #behelpfulfail
American Airways has the worst shopper service of all airlines I have Employed in my sixty three years. My wife’s anniversary earrings had been stolen from her suitcase on June 20, 2013 and Buyer service has REFUSED to Get hold of us again following reporting the thief the working day it occurred.
My other trouble would be that the meal vouchers that I've received were not sufficient!!! They only gave me $32, for 3 meals! That isn't ample to take in a meal anyplace in LA, or any where from the airport. I am predicted to receive 3 meals outside of $32 below at the resort? Impossible!!!
I will say she(AA) found a later flight for me on An additional airline,which I so appreciated,but she surely might have far more pleasant in working with me.
The leading Internet site address for American Airways is . You could e-book flights and try to find getaway offers and other journey needs on the site. It's also possible to access your American Airways account and phone shopper service.
Make sure you refund by entire fare such as the added $20 I paid out for Everything you reported was going to be additional place.
March 25 I flew from Austin to Ft Myers by using a airplane adjust In Charlotte. When reserving my flight I requested wheelchair assistance. Needed to hunt one up in Austin. Was taken to gate 2hours ahead of time but was confident there might be help for boarding. Gate was adjusted without having a single at he desk could find no help, and with excellent trouble proceeded to new gate. Once more no support in boarding.
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went for the Dominican Republic on holiday with my spouse and son on july31 til aug seventh 2015 experienced a great time right until time to go residence, the flight leaving within the aug7th experienced a hold off for 8 several hours for departing to Miami then suppose to attach and check out dulles airport.
I'm astonished at The shortage of buyer service at American Airlines. I had been a flight attendant for 30 years and took terrific satisfaction while in the instruction I been given from American. On a new journey I watched a check my site passenger and agent argue about which just one was ruder. There isn't a obvious enforcement of grooming policies anywhere in the company.